Terms and Conditions of Ourum Industries

Welcome to Ourum Industries! By accessing and using our website or purchasing any of our spices products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services. If you do not agree to these terms, please refrain from using our website or services.

1. Acceptance of Terms

By accessing or using the Ourum Industries website (www.ourumindustries.com), or by making a purchase, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any other applicable policies, which may be updated from time to time. It is your responsibility to review these terms periodically.

2. Use of Our Website

Eligibility: You must be at least 18 years old to use this website or make a purchase. By using our site, you affirm that you are of legal age or have parental consent to do so.

License to Use: We grant you a limited, non-exclusive, non-transferable license to access and make personal use of our website in accordance with these Terms. You may not copy, modify, distribute, or otherwise exploit any part of the site without our express written consent.

3. Product Information and Availability

While we strive to provide accurate information about our products, we do not guarantee that all product descriptions, images, or other content on the site are complete, current, or free from errors. The availability of products is subject to change without notice.

We reserve the right to discontinue or modify any product at our discretion, and prices may change at any time without notice. Ourum Industries is not responsible for any discrepancies or errors in product information or pricing.

4. Orders and Payments

When you place an order through our website, you are making an offer to purchase our products. All orders are subject to acceptance by Ourum Industries, and we reserve the right to refuse or cancel any order for reasons such as product availability, pricing errors, or suspected fraud.

Payment Methods: We accept payments via [insert payment methods: e.g., credit/debit cards, PayPal, etc.]. By providing your payment information, you authorize us to charge the total amount of your order, including any applicable taxes and shipping fees.

5. Pricing and Taxes

All prices on our website are listed in [Insert Currency], and do not include applicable taxes or shipping fees unless stated otherwise. You are responsible for paying any applicable taxes, duties, or customs fees related to your purchase, depending on your location.

Price Adjustments: Prices and shipping charges may change at any time without notice. In case of any error in pricing, we will inform you of the correct price before proceeding with the order.

6. Shipping and Delivery

We aim to process and ship all orders promptly. However, shipping times may vary based on your location, the product’s availability, and other factors beyond our control.

• Shipping Costs: Shipping charges are calculated at checkout based on your location and the size/weight of your order.
• Delivery Times: Estimated delivery times will be provided during the checkout process. However, we do not guarantee specific delivery dates and are not responsible for delays caused by third-party carriers.

Once your order has been shipped, we will provide you with tracking information (if applicable).

7. Returns and Refunds

We want you to be satisfied with your purchase. If for any reason you are not happy with the products you received, please contact us within [Insert number of days, e.g., 14 days] from the date of receipt to initiate a return or exchange.

To be eligible for a return:

• The product must be unused, unopened, and in its original packaging.
• Proof of purchase is required.

Refunds: Refunds are processed once we receive and inspect the returned items. Refunds will be issued to the original payment method, less any applicable shipping or restocking fees.

Exceptions: Some products, such as perishable goods or customized items, may not be eligible for return or refund.

8. Intellectual Property

All content on the website, including but not limited to text, images, logos, graphics, and videos, is the property of Ourum Industries or its affiliates and is protected by copyright, trademark, and other intellectual property laws.

You may not use, copy, reproduce, or distribute any content from our website without our express permission.

9. User-Generated Content

If you submit any reviews, comments, or other content to our website, you grant Ourum Industries a non-exclusive, royalty-free, worldwide license to use, modify, publish, and display that content in connection with our business.

You are solely responsible for the content you submit, and by doing so, you agree not to post anything that is unlawful, harmful, or infringing upon the rights of others.

10. Limitation of Liability

To the fullest extent permitted by law, Ourum Industries will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of your use or inability to use the website, products, or services, including but not limited to damages for loss of profits, data, or business.

We are not responsible for any errors, interruptions, or delays in the operation of our website, and we do not guarantee the accuracy, completeness, or timeliness of any content on the site.

11. Indemnity

You agree to indemnify, defend, and hold harmless Ourum Industries, its affiliates, officers, employees, agents, and licensors from any claims, losses, liabilities, damages, or expenses (including legal fees) arising from your use of the website, violation of these Terms, or infringement of any third-party rights.

12. Privacy and Data Protection

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. By using our site, you agree to the terms of our Privacy Policy.

13. Changes to These Terms

We reserve the right to modify, update, or change these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on this page. We encourage you to review these terms regularly to stay informed about your rights and obligations.

14. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising from or related to these terms will be resolved through binding arbitration, rather than in court, unless otherwise specified.

15. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Ourum Industries
Email: info@ourumindustries.com
Phone: +91 6398 062 885
Address: India